What To Do When Someone Dies

When a death occurs, whether expected or not, there is an inevitable feeling of sadness and loss experienced by the close family. Certain practical steps, need to be taken at an early stage, including registering the death.

Our team are on hand 24 hours a day, 7 days a week, 365 days a year to help and support you through these difficult times. 

We're more than happy to answer any questions you might have and point you in the right direction.

Expected Death at Home

When someone dies in their own home the doctor who last visited your loved one will need to be contacted. 

The doctor may or may not visit to confirm death but they will advise you if it is appropriate to contact a funeral director.

When the doctor has given their permission we can arrange to move your loved one to our peaceful chapel of rest.

Unexpected Death at Home

If the death was unexpected, the first step is to call the paramedics and police. In this instance, the police may wish for the coroner to investigate the passing. The police will arrange for the deceased to be conveyed to a local hospital where a post mortem may be required.

There will be no certificate of cause of death immediately available and there may be an inquest.

The Coroner's officers will contact you and advise you of all the procedures. They will also tell you when you can go to the registrars.

When a Death Occurs in a Nursing Home

When a Death Occurs in a Hospital

If the death occurred in a nursing or residential home, the staff on duty will contact the doctor on your behalf. Unless already arranged with the home on the care plan, the staff will ask who your selected funeral director is. Your chosen funeral director will be contacted at the appropriate moment and convey your loved one into their care.

The hospital staff will guide you through what needs to be done. 

Hospitals have their own registration and certificates to talk through with you before you register with your local authority.

What is the Process for Registering a Death?

When someone dies, the death has to be registered with a registrar.

It is normal procedure to register a death in the area in which the death has occurred. However, if it is more convenient, you can arrange to register in the area where you live.

Registrars require you to make an appointment.

The telephone number of the local registrar can usually be found on the envelope you have been given by the doctor or hospital authorities containing the 'Certificate of Cause of Death'.

Registering a Death?

To register a death, an appointment is required. Suffolk registrars can be contacted during normal office hours of 9:00 – 4:00 Monday to Friday on the following numbers:


Bury St Edmunds., 0345 6072060

Ipswich 0345 6972050

Appointments can also be made online to register a death.

Who Can Register a Death?

  • Any relative of the deceased

  • A person present at the death

  • The owner or person in charge of the home or nursing home where the death occurred

  • The person arranging the funeral (not the funeral director)

The Procedure For Registering 

a Death

Registering a death is a simple interview with the Registrar. The Registrar will require the following information:
  • Date and place of birth and death

  • Full name of the deceased (including maiden name, if appropriate)

  • Home address of the deceased

  • The marital status of the deceased

  • The occupation of the deceased

  • If a married woman, the husband’s full name and occupation.


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© 2018 by Breeze Memorial Service